The Westin Cape Town Hotel, Cape Town
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Key details
About the Hotel
Convention Square, Lower Long Street,
Cape Town,
South Africa,
8000,
Western Cape
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Twin Room
Max:
2 persons
410 sq. feet
Bed options:
2 Single beds
City view
Shower
Coffee machine
room details
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Deluxe King Room
Max:
2 persons
410 sq. feet
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
room details
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Executive Twin Room
Max:
2 persons
410 sq. feet
Bed options:
2 Single beds
City view
Shower
Coffee machine
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Diving
- Snorkeling
- Hiking
- Horseback riding
- Cycling
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Spa & wellness center
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Bathroom
- Separate tub and shower
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
Convention Square, Lower Long Street,
Cape Town,
South Africa,
8000,
Western Cape
Map view
Convention Square, Lower Long Street,
Cape Town,
South Africa,
8000,
Western Cape
City landmarks
Mall
V&A Waterfront
1.3
mi
Castle
Castle of Good Hope
4500 ft
Victoria V & A Waterfront
Victoria & Alfred Waterfront
1.1
mi
Aquarium
Two Oceans Aquarium
1.1
mi
Museums
District Six Museum
1.1
mi
Square
Greenmarket Square
3600 ft
Store
Cape Quarter Lifestyle Village
3800 ft
Museums
Bo-Kaap Museum
4900 ft
Stadiums
Cape Town Stadium
1.5
mi
Gallery
Zeitz Museum of Contemporary Art Africa
3900 ft
Museums
Iziko Slave Lodge
4800 ft
Museums
Koopmans-de Wet House
2700 ft
Bree Street
3100 ft
Museums
Chavonnes Battery Museum
4500 ft
Dock Road V&A Waterfront
The Cape Wheel
1.0
mi
Museums
Cape Town Diamond Museum
4400 ft
Square
Church Square
3900 ft
Mountain
Signal Hill
1.3
mi
Gallery
South African National Gallery
1.3
mi
Museums
Cape Medical Museum
1.3
mi
Portswood House
The Springbok Experience Rugby Museum
1.3
mi
Cape Town CentralSouth Africa
Adderley Street
2300 ft
Church
St George's Cathedral
4000 ft
Museums
South African Jewish Museum
1.3
mi
Square
Nobel Square
5000 ft
Mall
Saint Georges Mall
3900 ft
Libraries
National Library Of South Africa
1.4
mi
Nearby
Convention Center
Cape Town International Convention Centre
1700 ft
Broadway Theatre
The African Dance Theatre
1400 ft
Cape Town CentralSouth Africa
Groote Schuur Estate
1100 ft
Restaurants
Thirty7 Restaurant
500 ft
Convention Square
On19
600 ft
Lower Long Street The Westin Cape Town Convention Square
Col'Cacchio
2000 ft
42 Hans Strijdom Avenue Shop 2
221 Waterfront
1000 ft
Victoria Wharf Victoria & Alfred Waterfront
Milk & Honey Bar
1900 ft
42 Hans Strijdom
La Muse Restaurant
1300 ft
12 Jetty Street Anton Anrieth Arcade
Cape Town Fish Market
1400 ft
Cnr Atterbury & Lois Roads Clocktower
Casa Restaurant Cocktail Lounge
1400 ft
Shop G72 Willowbridge Lifestyle Centre
Reviews and Ratings
Reviews from guests about their experience.
86%
loved their spa retreat and can’t wait to return.
8.6/10
Great
Rooms
8.4
Location
9.2
Service
7.0
Dining
6.6
Eva
United Kingdom,
December
2024
5.8/10
My stay at The Westin Cape Town had its ups and downs. The location was fantastic, putting me near the V&A Waterfront and the Cape Town Conference Center. However, I encountered issues with slow check-ins and some staff interactions that could use improvement. Overall, it was a decent experience, but it felt like the hotel could elevate its service to match its potential.
Rooms
6.0
I found the room satisfactory, featuring a king-size bed that provided good sleep quality. However, my stay did include some housekeeping oversights.
Service
5.0
While I had some positive experiences with staff, there were instances of unhelpfulness, particularly at check-in and during billing that left a disappointing mark on my stay.
Location
8.0
The hotel's location was ideal, just a short distance from key attractions. It made it easy for me to get around, with plenty of transportation options available.
Dining
6.0
Breakfast options were plentiful and satisfying, though I felt that the restaurant offerings could benefit from an update, having not changed for some time.
Facilities
7.0
The facilities such as the indoor heated pool and sauna with stunning views were highlights of my stay. However, a few services could be improved, such as the spa experience.
Leo
United Kingdom,
December
2024
6.2/10
My stay at The Westin Cape Town was very nice, punctuated by luxury and really good service. The staff truly went above and beyond, especially during a medical emergency I encountered. While the dining options could be improved, the overall experience was unmatched, making it a nice trip.
Rooms
10.0
The Deluxe King Room was spacious and immaculate, providing excellent views of the waterfront.
Service
10.0
The service was excellent; every staff member was friendly, attentive, and genuinely cared for my well-being throughout my stay.
Location
10.0
The hotel is conveniently located near the V&A Waterfront, making it easy to explore the area with a short walk.
Dining
8.0
While the breakfast and dinner service were enjoyable, the dining options felt somewhat limited compared to what I'd expect from a five-star hotel.
Facilities
9.0
The facilities, including spa and pool, were great and added luxury to my stay, although I wish I had more time to enjoy them.
Connor
United Kingdom,
December
2024
5.6/10
I had a pleasant stay at The Westin Cape Town, with friendly staff and a great location near the V&A Waterfront. The hotel is well-maintained, and the amenities exceeded my expectations, especially the delicious breakfast. However, I encountered some frustrating issues with contacting concierge services prior to my arrival, and check-in had some minor hiccups.
Rooms
10.0
My room was spacious, quiet, and had an excellent view of the marina. The bathroom was well-appointed, making my stay very comfortable.
Service
8.0
Although the staff was friendly and eager to assist, I did experience some inefficiencies at check-in, which made the process a bit frustrating.
Location
10.0
The hotel's location is fantastic, just a short walk to the V&A Waterfront and perfectly positioned across from the CTICC.
Dining
8.0
I enjoyed the breakfast offerings, which were good, and the dining options within the hotel were great, adding to the overall convenience of my stay.
Facilities
9.0
The hotel offers excellent facilities, including a well-equipped gym and a relaxing spa with beautiful views from the 19th floor, though it could be slightly more spacious.
Isabella
United Kingdom,
November
2024
6.8/10
I had a lovely stay at The Westin Cape Town, enjoying the comfortable rooms and convenient location near the Waterfront. The staff was generally friendly, but the breakfast could use some improvement in variety. Overall, it was a nice experience with a few minor issues during my week-long visit.
Rooms
8.0
The newly renovated suite I stayed in was spacious and had a sleek modern design, ideal for accommodating all my baby gear. However, the blackout curtains in the double room didn't close properly, letting sunlight in at dawn.
Service
7.0
Most of the staff were warm and welcoming, which made check-in smooth. I did encounter a rough patch during check-out, but overall, the service was solid, with some standouts like the doorman Roger.
Location
9.0
The hotel's location was fantastic, just a 15-minute walk to the V&A Waterfront, making it super convenient to explore Cape Town. Plus, the shuttle service was a nice perk, although it could drop you off closer to the attractions.
Dining
6.0
Breakfast offered a decent selection, but it got a bit repetitive, and the omelettes weren't great. The homemade muffins and the waffles on sticks were a hit with my family, though.
Facilities
8.0
The hotel had good facilities, including room service and a gym, plus I appreciated the unique touch of offering gym clothes for rent. Everything was clean and well-maintained throughout my stay.
Shaun
United Kingdom,
October
2024
6.4/10
I had a mixed experience during my stay at The Westin Cape Town. While I was impressed with the beautiful lobby and my upgraded room with great views, I encountered some service challenges, especially in the restaurant. The location was excellent for accessing the city and the waterfront, but the overall dining experience didn't meet my expectations. 🌇
Rooms
8.0
My room was spacious, beautifully decorated, and very clean. I appreciated little touches like roses and chocolates for my anniversary.
Service
5.0
Service was hit or miss. Some front desk staff were friendly and helpful, while others, like the reception staff, did not meet my expectations. The dining staff seemed unprofessional and not attentive.
Location
9.0
The hotel's location is ideal, just a short walk to the V&A Waterfront, which made exploring the city quite convenient.
Dining
5.0
Dining options were disappointing, especially in the main restaurant. The buffet breakfast had variety, but the quality could be improved, and dinner service was slow.
Facilities
7.0
The hotel had good facilities, including a nice lounge with great views and a complimentary shuttle to the waterfront, but room service could be improved.
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